Medical Direction & AED Program Management

Don’t Manage Your AED Program Alone

You wouldn’t drive without insurance—so why manage your AED program without expert support?

Arch is here to help you confidently manage your AED program with the tools, guidance, and support you need every step of the way.

At first glance, AED management may seem simple: install the battery, mount the device, and it’s ready to use. In reality, maintaining an AED program involves ongoing responsibilities, including:

Creating a post-event response plan
Downloading and reviewing AED event data
Having physician oversight and interpretation of AED data
Submitting required reports to local or state agencies
Registering AED devices with local authorities
Performing routine inspections and maintenance checks
Maintaining Medical Direction where required by law
Replacing expired batteries and electrode pads
Managing multiple AEDs and CPR-certified responders across different locations and expiration schedules

Managing all these moving parts can quickly become overwhelming—but Arch makes it easy.

AED Management Made Simple

Arch is a web-based AED management platform designed to simplify ownership, improve organization, and support compliance requirements.

Post-Event Support Includes:

Complimentary loaner AED while your device data is reviewed
AED data interpretation by a licensed physician
Free replacement electrode pads after use
Submission of required reports to applicable agencies
Copies of all AED event data for your records
Free shipping for both your AED and loaner device

Additional Features & Benefits

Dedicated Customer Support

Our support team is available Monday–Friday from 7:00 AM to 7:00 PM CST to assist you whenever needed.

Automated Maintenance Reminders

Receive customizable email notifications for:

Expiring batteries and electrode pads
Routine AED inspections and maintenance checks

Emergency Preparedness Resources

Access detailed policies, procedures, and emergency response planning documents for your AED program.

Streamlined Ordering

Quickly reorder replacement pads, batteries, and accessories through a simplified purchasing process.

CPR Certification Tracking

Monitor CPR responder certifications alongside your AED equipment management.

Efficient Multi-Device Management

Easily oversee multiple AEDs across various brands, locations, warranty periods, and expiration schedules from one centralized platform.

Flexible Organizational Structure

Create customized management hierarchies tailored to your organization’s needs.

Real-Time Reporting

Generate on-demand or scheduled reports to monitor compliance, maintenance, and program performance.

Remote Monitoring Integration

Compatible with AEDs featuring built-in remote monitoring, as well as third-party systems like AEDStatus.

Medical Direction Compliance

Medical Direction is legally required in more than one-third of U.S. states. If your state requires Medical Direction, your AED program must be supervised by a qualified medical director.

Arch provides nationwide Medical Direction support to help keep your program compliant and protected.

Built for Programs of Any Size

Whether you manage one AED or thousands across multiple locations, Arch helps simplify operations, maintain compliance, and give you peace of mind—so you can focus on what matters most.

The real question is: can you afford not to have Arch?

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